Contact us

For account help, accessibility questions, content reports, privacy requests or general enquiries, use the relevant support tab in your dashboard or email us.

Business
Juliette Widdowson trading as Frenchie's Classes
Address
Lower Crowbourne Barn, Goudhurst, Kent, TN17 1HQ, United Kingdom
Support target
Acknowledgement within 48 hours; ordinary resolution within five days
Privacy requests
Normally within one month, subject to applicable legal rules

Reporting a problem with a question or with feedback

If a question, answer, translation or item of AI feedback looks incorrect or unclear, please report it using the report tab. Identify the practice set and question number and avoid adding unnecessary personal information. See the AI and Educational Disclaimer for how reports are handled.

Privacy and data requests

You can request access to, correction of, or deletion of your information from your account privacy/request tab, or by emailing us. See the Privacy Notice for full details of your rights.